Your personal data matters to us. Learn exactly how Winbe collects, uses, and protects your information — all explained clearly in one place.
Our commitment: Winbe never sells your personal data to third parties. We use data solely to improve our services and meet legal obligations.
Welcome to Winbe. This Privacy Policy ("Policy") explains how the Winbe platform — including the website and mobile app — collects, uses, stores, and protects your personal information.
By creating an account or using our services on Winbe, you agree to this Privacy Policy. We use modern technology and strict protocols at all times to keep your data secure.
We believe your personal data is your most valuable asset. That's why every piece of information you share on Winbe is kept under the highest level of protection. If anything in this policy is unclear, reach out to our support team — we're always ready to help.
Where applicable: This Privacy Policy applies to the Winbe website, mobile app, live chat, email, and all related services.
Winbe only collects information that is strictly necessary. We do not ask for anything beyond that. The details of what we collect are outlined below:
| Data type | Example | When collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | At registration |
| Contact information | Email, mobile number, address | During registration and KYC verification |
| Financial Information | BKash/Nagad number, transaction history | Payment time |
| Device and technical information | IP address, browser, operating system | While using the site |
| Gaming activity | Betting history, favorite games, session duration | While playing games |
| Communication Logs | Support chat, email correspondence | When contacting support |
We never collect your full card number, PIN, or OTP. If anyone asks for these details claiming to be us, it's a scam — please report it to us immediately.
Winbe uses your information only for the purposes listed below — it is never used for anything else:
Marketing Communications: If you'd rather not receive promotional emails or SMS, you can opt out at any time from your account settings. Communications related to core services cannot be turned off.
Winbe never sells your data. In certain circumstances, however, limited information may be shared with trusted third parties:
Every third-party organization is contractually bound to uphold Winbe's privacy standards. If any party breaches that agreement, we terminate the relationship immediately.
What we don't do: Your information is never sold or transferred to advertisers, data brokers, or other gaming platforms.
Winbe uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.
Winbe does not retain your data longer than necessary. The general guidelines are:
Deletion request: You may request deletion of your data at any time. However, certain information must be retained for a defined period due to legal obligations.
As a Winbe user, you have full control over your personal data. To exercise these rights, email us at support@winbe.bet.
Winbe respects every user's data rights
You can request to know what information we hold about you at any time. We will respond within 30 days.
If any of your information is incorrect, you can request a correction. We'll update it as soon as possible.
You can request the deletion of data beyond what is legally required. This applies after account closure.
You can request that the processing of your data be restricted in certain circumstances.
You can request your data in a portable format (CSV/JSON).
You may object to marketing communications or specific types of data processing.
Winbe is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is carried out at the point of registration.
If a minor has accidentally created an account, we will immediately close it and delete all associated data upon discovery or at a parent's request.
For parents: If you suspect your child is using Winbe, please contact us immediately at support@winbe.bet. We will take action within 24 hours.
Winbe uses industry-leading security technology to keep your data safe:
However, no system is 100% secure. Please stay vigilant — use a strong password and never share it with anyone.
In the event of a data breach: In the event of a security breach, we will notify affected users within 72 hours and take immediate action to minimize any harm.
Winbe may update this Privacy Policy as needed. For significant changes:
Contact Address: support@winbe.bet — Email our team for any privacy-related questions.
Every step we take is in the interest of protecting your privacy
Every piece of your data and every transaction is protected with 256-bit SSL encryption — virtually impossible for hackers to break.
Winbe never sells your personal data to third parties. This is a core principle with no exceptions.
Independent third parties regularly audit our security measures to ensure your data is protected to the highest standard.
We are transparent about what data we collect and why. It is Winbe's policy to avoid hidden terms or vague language.
You have the full right to access, correct, or delete your data. All requests are fulfilled within 30 days.
If you have any questions or concerns about privacy, our Bengali-speaking support team is always ready to help.
Your data is completely safe with Winbe. Open an account today and join Bangladesh's most trusted gaming platform.